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Privacy Policy

    At Disability Destinations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, process, store, and safeguard your data when you access or use our website, regardless of your location.

    1. Information We Collect

    We may collect and process the following categories of personal information when you interact with our site or services:

    Personal Information You Provide

    • Full name
    • Email address
    • Phone number
    • Physical address (if submitted)
    • Accessibility or travel needs (shared voluntarily)

    Technical & Usage Information

    • IP address
    • Browser and device type
    • General geolocation
    • Pages accessed, session duration, and user behaviour patterns

    Voluntary Submissions

    • Messages, queries, property listings, profile updates
    • Uploaded content or form submissions

    We only collect data that is necessary to deliver our services, improve user experience, or fulfil legal and security obligations.

    2. How We Use Your Information

    We use personal information for purposes including:

    • Responding to enquiries and providing support
    • Creating and managing user accounts
    • Sending newsletters, updates, or relevant service communications (opt-in only)
    • Improving site functionality, accessibility resources, and user experience
    • Ensuring compliance with regulatory and legal requirements

    We do not sell, trade, or rent personal data to third parties. Limited information may be shared with trusted partners such as hosting providers, analytics platforms, or email systems when required to operate our services. These partners are contractually bound to protect your information and may only process it for the purpose of supporting our platform.

    3. How We Protect Your Data

    We take the security of your personal data seriously. Measures include:

    • SSL encryption for secure data transmission
    • Restricted internal access to sensitive information
    • Routine security reviews and software maintenance
    • Compliance with GDPR, UK GDPR, CCPA, and other applicable laws

    Although no digital system is guaranteed completely secure, we actively monitor and update our systems to reduce risk.

    4. International Data Transfers

    Because Disability Destinations serves users globally, personal data may be processed or stored in countries with different privacy laws. When we transfer data internationally, we ensure appropriate safeguards are in place to uphold your rights and data protection standards.

    5. Managing Your Information

    You may access, update, or correct your personal information at any time by:

    We will take reasonable steps to maintain accurate and up-to-date records.

    6. Account Deletion & Data Removal

    You may request full deletion of your account and associated data at any time. To do so, please contact us via:

    📩 admin@dev.disabilitydestinations.com
    📝 Contact Form (use the subject Account Deletion and include your registered email address)

    Requests will be handled promptly, subject to legal retention requirements.

    7. Cookies & Analytics

    We may use cookies and third-party analytics tools to personalise content, measure performance, and improve user experience. You may modify or disable cookie permissions through your browser settings.

    8. Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our services, compliance requirements, or data handling practices. Significant updates will be noted on this page, and where necessary, we will notify users directly.

    9. Contact Us

    If you have questions, concerns, or a request relating to your privacy or data rights, you can contact us at:

    📩 admin@dev.disabilitydestinations.com
    🌐 Contact Form: via the Contact Us page

    We aim to respond within a reasonable timescale.

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